Strategic Community Support Lead

4 weeks ago


New York, New York, United States Faire Full time
About Faire

Faire is an online wholesale marketplace that connects independent retailers with brands from around the world. Our mission is to level the playing field for small businesses and help them grow their revenue.

Job Description

We're looking for a Strategic Community Support Lead to join our team. As a key member of our community support team, you will be responsible for leading mission-critical projects and partnering with cross-functional teams to inform our strategic roadmap.

You will work closely with our product, sales, operations, marketing, and finance teams to generate insights and help translate them into action. This is an ideal role for someone who wants to work as a high-impact individual contributor in a fast-paced, highly collaborative, and data-driven environment.

Responsibilities:

  • Lead large cross-functional strategic initiatives that move company metrics in partnership with product, sales, finance, operations, marketing, etc.
  • Provide thought partnership to cross-functional teammates to ensure the organization is using data thoughtfully and correctly
  • Level up the strategy and analytics team through new and improved processes, training, coaching, and more

Requirements:

  • 6+ years of relevant work experience in an analytical and strategic role across analytics, consulting, product, business operations, or finance
  • Advanced technical skill set and strong proficiency in Excel and SQL required
  • Ability to execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business
  • Strong analytical foundation and ability to use SQL or Excel to analyze large datasets

We offer a competitive salary and benefits package, as well as the opportunity to work with a talented team of professionals who are passionate about making a difference in the retail industry.

Faire is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.



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