Customer Experience Associate

4 weeks ago


Old Lyme, Connecticut, United States Walgreens Full time

Customer Experience Role

At Walgreens, we're committed to delivering a distinctive and delightful customer experience. As a Customer Experience Associate, you'll play a vital role in ensuring our customers receive courteous, fair, and efficient service.

Key Responsibilities

  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with all team members.
  • Provide customers with courteous, friendly, fast, and efficient service.
  • Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
  • Implement Company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products.
  • Construct and maintain displays, including promotional, seasonal, and sale merchandise.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to work flexible schedule, including evenings and weekend hours.
  • Prefer prior work experience with Walgreens.


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