Retail Sales Representative
4 weeks ago
At TruVista Communications Inc, we are seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will be responsible for promoting and selling our suite of products and services, including high-speed internet, IPTV, telephone service, wireless service, and home security and automation.
Key Responsibilities:
- Market and solicit the sale of new or additional TruVista services
- Act as an original point of contact for customers and prospects for TruVista sales, service, and support
- Guide customers in the selection of TruVista services, including cellular service with our partner AT&T in certain markets
- Initiate contact with customers and perform follow-up as required to sell TruVista products and services, answer questions, and resolve customer issues
- Speak with customers by phone or in-person, taking orders for installation, connection, discontinuation, or change of service
- Attend TruVista sales meetings and sales training to stay up-to-date on the latest product and pricing developments, business trends, and regulations in the marketplace
- Accurately process cash and check payments for current and past-due bills by receiving payments, entering balances, and making deposits while adhering to TruVista's cash handling policy
- Edit and post adjustments and corrections to customer billing or services ordered
- Investigate conditions preventing completion of service connection orders and take steps to resolve them
- Meet or exceed assigned sales objectives and sales quotas
- Deliver consistent attendance and on-time arrival in the workplace
Requirements:
- High school diploma or GED, or equivalent combination of education and experience
- Six months to one year of related experience and/or training
- Industry experience and sales experience is preferred
- Must have reliable transportation, as travel to other retail locations may be required based on business needs
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee is frequently required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
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