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Sales & Customer Service Representative

1 month ago

New Orleans, Louisiana, United States Massage Envy Full time

Overview:

We're seeking a skilled Sales & Customer Service Associate to join our team at Massage Envy Elmwood. As a key member of our team, you'll play a vital role in delivering an exceptional experience for our clients and helping them achieve their wellness goals.

Perks & Pay:

  • Competitive hourly rate with opportunities for bonuses and commissions
  • Comprehensive benefits package, including medical, dental, and vision plans
  • Matching 401(k) plan after 12 months of service
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule to support a better work-life balance
  • In-depth product and service training
  • Discounts on our services and products

Responsibilities:

  • Provide outstanding customer service and ensure every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

Massage Envy Franchising, LLC is a national franchisor of independently owned and operated locations. Each franchisee is the sole employer for all positions posted for a location, and hiring criteria, benefits, and compensation vary by location.

Salary: $9 - $13/hour