Healthcare Operations Manager

4 weeks ago


Las Vegas, Nevada, United States Serenity Healthcare Full time

Job Description

Serenity Healthcare is seeking a skilled Healthcare Operations Manager to lead our Summerlin office. As a key member of our team, you will be responsible for owning the metrics that allow patients to take back their lives.

About the Role

This is a unique opportunity to build a career in healthcare operations management with no prior experience required. Our proven clinical model has led to 130% growth year over year, and we are looking for a dedicated leader to help us continue this success.

Responsibilities

  • Lead a team to provide exceptional patient experience and outcomes
  • Conduct daily operations, including staff scheduling, office administration, and performance management
  • Take ownership of team, office, and patient outcomes
  • Understand and connect patients with Serenity's treatment options
  • Provide support for 1 to 3 providers
  • Train and educate new provider assistants

Qualifications

  • High School Diploma/GED
  • Strong customer service mindset
  • 3 years of management or leadership experience
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

About Serenity Healthcare

We are a leader in the field of healthcare technology, using advanced medical devices to give our patients long-term success. With evidence-based research and proven results, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.



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