Healthcare Operations Manager
4 weeks ago
Job Description
Serenity Healthcare is seeking a skilled Healthcare Operations Manager to lead our Summerlin office. As a key member of our team, you will be responsible for owning the metrics that allow patients to take back their lives.
About the Role
This is a unique opportunity to build a career in healthcare operations management with no prior experience required. Our proven clinical model has led to 130% growth year over year, and we are looking for a dedicated leader to help us continue this success.
Responsibilities
- Lead a team to provide exceptional patient experience and outcomes
- Conduct daily operations, including staff scheduling, office administration, and performance management
- Take ownership of team, office, and patient outcomes
- Understand and connect patients with Serenity's treatment options
- Provide support for 1 to 3 providers
- Train and educate new provider assistants
Qualifications
- High School Diploma/GED
- Strong customer service mindset
- 3 years of management or leadership experience
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
About Serenity Healthcare
We are a leader in the field of healthcare technology, using advanced medical devices to give our patients long-term success. With evidence-based research and proven results, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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