Emergency Response Coordinator
1 week ago
We are seeking a highly skilled and detail-oriented Transportation Specialist to join our team at Allegiance Mobile Health. This role will play a critical part in ensuring the safe, efficient, and timely transportation of patients.
About the RoleThis is a full-time position responsible for receiving and processing emergency and non-emergency transportation requests from customers, hospitals, and healthcare facilities. The ideal candidate will possess excellent customer service skills, be able to multitask in high-pressure situations, and have proficiency in basic computer operation.
- Answer inbound calls promptly and provide superior customer service to ensure a positive experience for all customers.
- Process emergency and non-emergency transportation requests using our sophisticated Computer Aided Dispatch (CAD) system.
- Determine the most appropriate vehicle for each request based on patient needs and condition.
- Communicate with customers and facilities to relay information regarding delayed responses or any changes to the transportation plan.
To be successful in this role, you will need:
- A High School Diploma or equivalent.
- An Emergency Medical Dispatch Certificate and CPR certification (obtained within six months).
- Knowledge of medical terminology.
- Excellent communication and problem-solving skills.
As a Transportation Specialist at Allegiance Mobile Health, you can expect:
- A competitive salary of approximately $45,000 per year, based on industry standards and location.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Ongoing training and development opportunities to enhance your skills and career growth.
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