Veterinary Practice Manager Lead
1 week ago
We are seeking a highly skilled and experienced Veterinary Practice Manager Lead to join our team at Petco. This is an exciting opportunity for a talented professional to take on a leadership role and contribute to the growth and success of our veterinary hospitals.
About Us:Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and our partners. With over 29,000 employees and 1,500+ pet care centers across the US, Mexico, and Puerto Rico, we offer a unique and dynamic work environment that fosters growth, teamwork, and innovation.
Job Description:The Veterinary Practice Manager Lead will be responsible for providing daily leadership to our hospital teams, partnering with veterinarians to drive operational excellence, and ensuring exceptional customer service. This role requires strong communication and interpersonal skills, as well as the ability to make decisions, delegate tasks, and drive results with hospital partners.
Key Responsibilities:- Lead hospital paraprofessionals to drive operational excellence, efficiency, high-standard patient care, and excellent client experience.
- Create productive, collaborative, and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
- Point person for all day-to-day functions of the practice, including scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program, and handling elevated client concerns.
- Oversee hiring, training, reviewing, counseling, and separation of paraprofessional partners, in partnership with the Area Operations Manager and Human Resources Business Partner.
- 2-3 years previous experience working in a veterinary practice or equivalent experience in a management role.
- Excellent written and verbal communication skills.
- Ability to make decisions, delegate tasks, and drive results with hospital partners.
- Compassionate and sympathetic attitude with the ability to maintain a professional demeanor during emotional and stressful situations.
- Basic computer skills, including Microsoft Office suite.
We offer a competitive salary range of $23.00 - $37.00 per hour, depending on location and experience. In addition to a comprehensive benefits package, which includes medical, dental, and vision insurance, paid time off, and opportunities for career advancement.
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