Customer Service Representative

3 weeks ago


Lafayette, California, United States Atria Park - Park of Lafayette Full time
Job Summary

We are seeking a highly organized and customer-focused Customer Service Representative to join our team at Atria Park - Park of Lafayette. As a key member of our community, you will be responsible for providing exceptional service to our residents, their families, and guests.

Key Responsibilities
  • Answer and direct phone calls in a professional and courteous manner
  • Respond to general inquiries about the community and provide information as needed
  • Welcome on-site visitors and announce their presence to the appropriate staff
  • Coordinate guestroom reservations and maintain accurate records
  • Perform various administrative tasks, including data entry, filing, and photocopying
  • Assist with mail and package delivery, and maintain a clean and organized workspace
Requirements
  • High school diploma or equivalent required
  • Basic computer skills and experience with Microsoft Office
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
What We Offer
  • A competitive hourly rate of $19.00-$21.85, depending on experience
  • A comprehensive benefits package, including health, dental, and vision insurance
  • A 401(k) retirement plan with employer match
  • Tuition reimbursement and opportunities for professional growth and development


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