Recovery Lounge Team Member
4 weeks ago
Cowboys Fit is seeking a highly motivated and customer-focused Recovery Lounge Team Member to provide exceptional front-line experiences for our members and guests. As a key member of our Operations team, you will play a vital role in contributing to the overall success of the company.
**Key Responsibilities:**
* Maintain an active knowledge of all Recovery services and promotions to provide expert advice to members and guests.
* Contact new members to ensure they are set up with their complimentary services and provide a warm welcome to our club.
* Drive sales and ensure the Lounge has the tools and knowledge needed to successfully sell packages and retail.
* Assist with maintenance, delivery, and rebooting of Cryo chambers and tanks to ensure optimal performance.
* Ensure all members and guests check in and have active memberships, and collect dues and update billing as necessary.
* Provide exceptional customer service, addressing all inquiries and concerns in a timely and professional manner.
* Report any issues or concerns to management in a timely manner.
* Contribute to maintaining the club-wide standards of cleanliness and assist other departments as needed.
* Attend all required meetings and maintain an active and working knowledge of Cowboys Fit as a company, as well as services and promotions.
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
* Recognition and rewards for outstanding performance
**Equal Opportunity Employer:**
Cowboys Fit is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and supported.
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