Medical Support Assistant

4 weeks ago

San Diego, California, United States Military Treatment Facilities under DHA Full time
Job Summary

This position is located at Military Treatment Facilities under DHA. The ideal candidate will have a strong background in healthcare administration and be able to provide exceptional support to our medical team.

Key Responsibilities
  • Enter, manipulate, and/or retrieve information and data from numerous electronic medical record databases.
  • Maintain and monitor patient appointment schedules and make patient appointments manually and/or electronically.
  • Select appointment times and types by entering appropriate patient information, appointment codes, healthcare provider assignments, and other patient-related variables.
  • Receive patients and visitors as the initial point of contact in person or telephonically.
  • Maintain all patients' records both electronic or paper according to regulation ensuring each entry contains proper patient and healthcare provider identification.
  • Responsible for the clerical duties inherent in the admission, care, and discharge of patients and guests.

Requirements
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
  • Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
  • This position has been designated 'Mission Essential'. In the event of severe weather conditions or other such emergency-type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts are rotated on a regularly scheduled basis.
  • This position is subject to screening and update of required immunizations unless exempted for medical or administrative reasons in accordance with Army Regulation 40-562, Chapters 3 and 4.
  • This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
  • This position may require the completion of a pre-employment Physical Examination.

Qualifications
  • One year of specialized experience which includes 1) utilizing an automated system to enter and retrieve patient information; and 2) scheduling healthcare appointments; and 3) assisting patients or staff members with basic health clinic inquiries.
  • OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
  • OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

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