Quality Assurance Manager

Job Summary

The Quality Manager at Yulista Contract Services LLC is responsible for implementing and maintaining the company's Quality Management System (QMS). This includes supervising personnel in performing visual and physical inspection, sampling, testing, and control of parts, products, and raw materials to conform to established specifications and applicable standards of quality.

Key Responsibilities

• Management Representative in AS9100/AS9100 Management Review Process
• Oversee daily operations of personnel, including timekeeping and performance
• Ensure personnel have necessary items to accomplish assigned tasks
• Monitor, coordinate, and review all aspects of project planning
• Review project work requests for completeness and accuracy
• Provide accurate weekly/monthly status reporting, metrics, and other contractual obligations to meet project performance requirements and customer expectations
• Responsible for implementing and maintaining quality requirements in the manufacturing/repair/testing process
• Experience in managing programs with electrical, electronic, machining, structures, composites, aircraft, and ground support systems in a development, manufacturing, and testing environment
• Ensure compliance with all safety, environmental, and quality practices and procedures as outlined in organizational/departmental guidelines and SOPs as well as applicable federal, state, and local regulations
• Manages and coordinates activities of all special processes, such as NDI, welding, testing, and soldering for internal employees and approved subcontractors
• Executes and develops changes in methods, sampling techniques, and control procedures and processes to ensure maximum quality to the customer
• Actively participates in business and strategic planning when needed
• Carries out audits and supports audits
• Provides professional interface with customer and/or government personnel
• Develops briefings for management, defines strategies
• Regularly updates training needs and establishes a program to maintain the skills of the team current, relevant, and effective
• Position requires maintaining an active secret clearance

Supervisory Responsibilities

• Mentor and coach supervisors assigned to the department, facilitating and assisting in their growth within the company
• Establish goals, objectives, and measures to drive continuous improvement of the QC operations
• Possess leadership skills and communications skills in team building
• Monitor attendance, timecard functions, performance appraisal, goal setting, and immediate performance correction when necessary, including terminations with due process
• Support meetings, schedules, review situations, and provide solutions to the team and to managers
• Represent the Quality Department as a leader and manager
• Estimate budgets, perform basis of estimates
• Track budgets, forecast capital equipment and tools requirements
• Must be able to recruit, train, guide, and mentor
• Interface with other managers and support overall company objectives with respect to Quality, Safety, and Customer Satisfaction

Knowledge, Skills, & Abilities

• Knowledge is mandatory of mechanical, pneumatic, and electrical principles applying to aircrew egress systems; concepts and application of applicable maintenance directives; and using and interpreting schematic drawings and technical publications
• Intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred
• Ability to enter data accurately into databases
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members
• Must possess effective oral and technical written communication skills to clearly communicate information to others
• Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
• Ability to follow a process
• Comply with safety rules and regulations while performing day-to-day maintenance. Promptly report all accidents, injuries, safety violations, and/or unsafe practices or procedures
• Strong professional customer service skills, including active listening, prompt service, and follow-up
• Strong decision analysis and problem-solving skills. Ability to draw conclusions and justify decisions. Must be able to communicate issues to management
• Ability to learn and understand corporate policies and procedures and how they relate to Yulista goals
• Ability to perform basic mathematical computations
• High degree of self-motivation and the ability to work independently
• Ability to multi-task

Qualifications

• This position requires an advanced degree with eight (8) years' experience, a bachelor's degree with ten (10) years' experience, or fifteen (15) years of experience with a high school diploma or equivalent
• FAA regulated industry experience Part 21, 145 (Part 145)
• Experience with aircraft quality assurance, modifications, and maintenance
• Must be able to travel to Customers or Suppliers location
• Must be able to obtain and maintain a Government Security Clearance
• Ability to pass a drug and background screening
• Knowledge of commonly used concepts, practices, and procedures within the field required
• Practical application of ISO/AS/FAA certification process
• DAR, DMIR, CQI, CQE, or CMQ is a plus
• LEAN/Six Sigma experience desirable

Preference Statement

Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO Statement

Additionally, it is our policy to select, place, train, and promote the most qualified individuals based upon relevant factors such as work quality, attitude, and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state, and federal laws and without regard to non-work-related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force, and benefits.

Reasonable Accommodation

It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Disclaimer

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.