Benefits Administrative Assistant
3 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Benefits Administrative Assistant to join our team at 61st Street Service Corporation. This role will provide administrative support to the Benefits Department, ensuring the smooth operation of office activities.
Duties and Responsibilities:
- Process and monitor terminations of all benefits selections.
- Reconcile weekly UHC/Surest Funding invoices.
- Upload benefits terminations data.
- Conduct new hire orientation and collect beneficiary enrollments on a bi-weekly basis.
- Perform quality checks of benefits-related data.
- Assist employees with benefits claim issues and plan changes.
- Respond to benefits inquiries from employees regarding plan provisions, benefits enrollments, status changes, and other general inquiries.
- Process 401(k) entries for employer contributions and employee deferrals and loans.
- Backup for bi-weekly 401k total controls submissions in the plan sponsor website.
- Manage phone calls with professionalism and excellent phone etiquette.
- Collaborate with team members to improve operational efficiency and enhance customer satisfaction.
Administrative:
- Assist the Benefits Administrator with the annual Flu shot campaign and wellness programs.
- Assist with special projects as management requests.
- Assist the Benefits Administrator with various communication needs.
- Manage the Administrator's calendars and organize meetings as needed.
- Draft and prepare correspondence, presentations, reports, and other documents as necessary.
- Assist in coordinating office events, including creating announcement memos and other benefits correspondence.
Other Responsibilities:
- Provide exceptional customer service and support to clients and visitors, ensuring a welcoming atmosphere.
- Manage phone calls with professionalism and excellent phone etiquette.
- Organize and maintain files, both electronic and paper-based, ensuring easy access to important information.
- Perform general office management tasks, such as ordering supplies and maintaining office equipment.
- Collaborate with team members to improve operational efficiency and enhance customer satisfaction.
Skills:
- Excellent customer service skills with a focus on providing support to clients.
- Familiarity with office management practices and procedures.
- Strong organizational skills with attention to detail for maintaining accurate records.
- Ability to work independently as well as part of a team in a dynamic environment.
- Attention to detail is a must.
- Strong organizational skills and multitasking abilities.
- Effective communication abilities, including speaking, writing, and active listening.
- Integrity, discretion, and respect for confidentiality and privacy.
- A dedication to preserving information and materials.
- Research and critical thinking skills.
Qualifications:
Must have a High School Diploma, some college preferred.
Prior experience working in a professional office environment is a must.
Minimum of 2 years of administrative office experience.
Must be proficient in all Microsoft applications.
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