Operations Coordinator

3 days ago


Richmond, Virginia, United States Chick-fil-A Full time

Key Responsibilities:

  • Takes ownership of dine-in and carry-out and drive-thru guest experiences.
  • Responsible for the new and continued training of all front-of-house team members.
  • Manages systems related to dine-in, carry-out, and drive-thru guest experience.
  • Directly leads a team of 7-13 team-members.
  • Oversees guest services and resolves concerns.
  • Adjust staff schedules to meet restaurant needs.
  • Work with existing leadership to achieve excellence.
  • Adhere to all safety and sanitation regulations.
  • Works to meet labor cost and sales goals while delivering speed of service and guest satisfaction goals.

Requirements and Responsibilities:

  • Consistency and Reliability.
  • Cheerful and Positive Attitude.
  • Values Teamwork.
  • Loves Serving and Helping Others.
  • Ability to multitask.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively with guests and team members.
  • Applicants must be able to work on their feet for several hours at a time indoors and outdoors.

Preferred Qualifications:

  • Experience in a high-paced restaurant environment.
  • Leadership experience.
  • Commitment to delivering excellent service.
  • Has a heart for service.
  • Strives for personal and team excellence.
  • Demonstrated ability to work with a diverse group and lead teams.
  • Willing to be coached and skilled in coaching others.
  • Maintains a positive outlook especially during times of challenge.

Benefits:

  • Opportunities for growth.
  • Health Insurance.
  • Paid Vacation time.
  • Sundays off.
  • College Scholarship Opportunities.
  • Free food.
  • IRA options.


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