Customer Service Representative
4 weeks ago
Staff My Agency is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a bilingual Spanish language expert, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Establish and maintain strong customer relationships
- Provide prompt and accurate customer service
- Respond to customer inquiries and resolve issues
- Use a customer-focused approach to educate customers about insurance options
- Maintain a strong work ethic and commitment to success
Requirements:
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Strong organizational and problem-solving skills
- Ability to learn computer functions and software
- Bilingual Spanish language proficiency
- Property & Casualty license (must be able to obtain)
What We Offer:
- Hourly pay plus bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth potential
- Opportunity to work with a dynamic and growing agency
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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