Senior Desktop Support Specialist in Portsmouth, Rhode Island
7 days ago
We are seeking an experienced Senior Desktop Support Specialist to join our team at Desktop & Depot Support in Portsmouth, Rhode Island.
The estimated salary for this position is $$55,000 - $65,000 per year, depending on experience.
About the RoleThis full-time role will involve providing top-notch technical support to our clients, ensuring their IT equipment and systems are running smoothly. As a Senior Desktop Support Specialist, you will play a crucial role in troubleshooting and resolving complex issues, as well as implementing new technologies and processes to improve our services.
Key Responsibilities- Provide exceptional desktop support to end-users, including setup, troubleshooting, and maintenance of laptops, monitors, and printers.
- Collaborate with our team to develop and implement effective solutions to technical problems.
- Maintain accurate records of client interactions and technical issues encountered.
- Bachelor's degree in Computer Science or related field; or equivalent work experience.
- At least 3 years of experience in desktop support, preferably in a similar role.
- Excellent problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.
As a valued member of our team, you will enjoy a range of benefits, including:
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
- A competitive salary and benefits package.
If you're a motivated and results-driven individual looking for a challenging and rewarding role, we encourage you to apply.
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