Customer Service and Logistics Coordinator

5 days ago


Marco Island, Florida, United States FedEx Office Full time
Job Overview

We are seeking a highly skilled Customer Service and Logistics Coordinator to join our team at FedEx Office. This role is responsible for coordinating inbound and outbound package activities, maintaining accurate records, and providing exceptional customer service.

Responsibilities
  • Cordinate shipping related services and activities
  • Maintain log of all incoming and outgoing parcels
  • Prepare parcels for pickup by delivery drivers, sort incoming parcels
  • Utilize proprietary software and equipment to execute necessary job functions
  • Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving
  • Assemble parcels and prepare goods for shipping
  • Follow all Equipment Safety and Package Security guidelines
Requirements
  • High School Diploma or equivalent education required
  • Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred)
  • Proven strong organization and planning skills
  • Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment
  • Ability to move 75 pounds unassisted
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to work with minimal supervision

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.



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