Assistant Manager

20 hours ago


Frisco, Texas, United States Tapestry Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Coach. As a key member of our store leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Sales and Service: Develop and implement sales strategies to drive business growth, while maintaining high levels of customer satisfaction and loyalty.
  • Team Leadership: Lead, coach, and develop a high-performing team to achieve sales and service goals.
  • Operations: Manage daily store operations, including inventory management, visual merchandising, and loss prevention.
  • Customer Experience: Ensure a seamless and personalized customer experience, while maintaining a deep understanding of customer needs and preferences.
  • Business Acumen: Analyze sales data, identify trends, and make informed business decisions to drive growth and profitability.
Requirements
  • Experience: At least 1 year of previous management experience in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Proficient with MS Office and retail systems.
  • Physical: Ability to communicate effectively with customers and team, and to lift up to 50 pounds.
About Coach

Coach is a leading design house of modern luxury accessories and lifestyle collections. We are part of the Tapestry family, a global house of brands that values innovation, inclusivity, and excellence. We are committed to creating a workplace culture that is diverse, equitable, and inclusive, where everyone can thrive and reach their full potential.


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