Administrative Assistant

4 weeks ago

Lynchburg, United States Long Island Community Hospital Full time

Job Summary

We are seeking an experienced Administrative Assistant / Deliverables Coordinator to manage deliverables and project schedules for Qlarant's Unified Program Integrity Contractors (UPIC) team for the Western Jurisdiction. The ideal candidate will possess strong administrative and organization skills, with a track record of exceeding expectations in a fast-paced environment.

Key Responsibilities

  • Maintain and manage electronic and hardcopy of contract deliverable files.
  • Monitor and coordinate deliverables ensuring completion and timely reporting of deliverables.
  • Create and format spreadsheets, graphic presentations, and monthly reports to identify issues and trends, suggesting responses.
  • Attend meetings/conference calls; take notes and prepare agendas and minutes.
  • Remain current on changes of the SOW and inform others of Medicare change requests.
  • Maintain business relationship with the highest degree of integrity.
  • Write highly confidential documents, presentations, reports, flowcharts, and other documentation for inclusion in the deliverables for management and customers, consistent with quality standards.
  • Ensure timely updates and submission of all dashboard indicators and charts for review by the management team.
  • Ensure appropriate deliverables have been reviewed by the editor prior to submission.
  • Be aware of the due dates and send appropriate alerts to assigned personnel.
  • Use quality improvement tools to continuously improve processes to work with team to identify, develop, and implement improvement plans.
  • Maintain access with data systems necessary for CMS deliverables such as CMS ARTS and CMS Secure email.
  • Coordinate with CMS and other governmental entities as needed to carry out duties including but not limited to: obtaining or providing necessary information, identifying issues and assisting with timely responses to inquiries regarding the contract.
  • Work under contract requirements and established policies and procedures.

Requirements

  • Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Demonstrates accuracy and thoroughness.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Quantity - Meets productivity standards; Completes work in timely manner; Works quickly to meet deliverable timeframes
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources
  • Other Skills and Abilities:
    • Excellent oral and written communications skills.
    • Strong organizational and time management skills.
    • Must have high initiative, be flexible, and have the ability to handle and prioritize multiple tasks.
    • Must be able to work independently and as a member of a team.
    • Intermediate proficiency with Microsoft Office applications.

Education and/or Experience

  • HS diploma or GED equivalent required.
  • At least two years of clerical/administrative work experience or equivalent combination of education and experience required.
  • Prior project planning, scheduling deliverables experience, or working on government contracts preferred.
  • Intermediate level Microsoft Office skills to include Word and Excel.

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

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