Store Operations Manager

4 weeks ago


Mission Viejo, California, United States ZPIZZA USA LLC Full time
Job Overview

We are seeking a highly skilled Store Lead to join our zpizza team. As a Store Lead, you will be responsible for ensuring the smooth operation of the restaurant during your shift. This includes creating employee schedules, supervising staff, and assigning duties to maintain a high level of customer service.

Key Responsibilities
  • Train and manage employees, assigning duties as needed
  • Lead the team in providing exceptional customer service
  • Resolve customer complaints in a professional and courteous manner
  • Adhere to all health and safety regulations
  • Provide sales and productivity reports to upper management
  • Maintain accurate inventory levels, reordering and restocking as necessary
  • Cover shifts of absent employees
Requirements
  • High school diploma or equivalent
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and POS systems
  • Ability to remain calm and composed under pressure
  • Excellent leadership and communication skills
  • Foodsafe Certificate (Plus)
  • Pizza industry experience (Plus)


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