Medical Support Professional

4 weeks ago


Laguna Beach, California, United States Jobot Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at an Oncology Clinic in Southern California. As a Medical Assistant, you will play a vital role in providing excellent patient services and ensuring a positive experience for our patients.

Responsibilities
  • Provide exceptional patient care by addressing patients with a compassionate, friendly, and caring attitude.
  • Accurately collect and record patients' vital statistics, allergies, medications, and concerns.
  • Prepare exam rooms, stock and maintain supplies and equipment, and keep the rooms neat and clean.
  • Effectively assist with prescriptions and authorizing drug refill requests.
  • Triage messages, route, and relay information to staff, providers, and patients in a timely manner.
  • Maintain detailed notes in patients' electronic records.
  • Maintain a high level of confidentiality for patients in accordance with HIPAA standards.
  • Effectively maintain a professional demeanor with patients, staff, and physicians at all times.
  • Back up infusion room medical assistant duties, including injections and venipuncture.
  • Perform other duties as assigned.
Requirements
  • High School Diploma or equivalent required.
  • Medical Assistant Certificate from an accredited education institution.
  • Current CPR certification a plus.
  • California Certified Phlebotomy Technician (CPT) license a plus.
  • Two years of work experience in venipuncture.
  • Must comply with OSHA, HIPAA, and office policies and protocols.
  • Knowledge of computer/telephony support, preferably in a healthcare environment.
  • Strong customer service background, preferably in a healthcare environment.
  • Excellent verbal communication skills.
  • Competence with computer processing functions and other standard office equipment.
  • Ability to manage and prioritize multiple tasks.
  • Ability to calmly and professionally resolve customer issues with diplomacy and tact.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills.


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