Medical Support Professional
4 weeks ago
We are seeking a highly skilled Medical Assistant to join our team at an Oncology Clinic in Southern California. As a Medical Assistant, you will play a vital role in providing excellent patient services and ensuring a positive experience for our patients.
Responsibilities- Provide exceptional patient care by addressing patients with a compassionate, friendly, and caring attitude.
- Accurately collect and record patients' vital statistics, allergies, medications, and concerns.
- Prepare exam rooms, stock and maintain supplies and equipment, and keep the rooms neat and clean.
- Effectively assist with prescriptions and authorizing drug refill requests.
- Triage messages, route, and relay information to staff, providers, and patients in a timely manner.
- Maintain detailed notes in patients' electronic records.
- Maintain a high level of confidentiality for patients in accordance with HIPAA standards.
- Effectively maintain a professional demeanor with patients, staff, and physicians at all times.
- Back up infusion room medical assistant duties, including injections and venipuncture.
- Perform other duties as assigned.
- High School Diploma or equivalent required.
- Medical Assistant Certificate from an accredited education institution.
- Current CPR certification a plus.
- California Certified Phlebotomy Technician (CPT) license a plus.
- Two years of work experience in venipuncture.
- Must comply with OSHA, HIPAA, and office policies and protocols.
- Knowledge of computer/telephony support, preferably in a healthcare environment.
- Strong customer service background, preferably in a healthcare environment.
- Excellent verbal communication skills.
- Competence with computer processing functions and other standard office equipment.
- Ability to manage and prioritize multiple tasks.
- Ability to calmly and professionally resolve customer issues with diplomacy and tact.
- Ability to work independently with minimal supervision.
- Strong organizational skills.
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Medical Support Professional
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Medical Support Specialist
4 weeks ago
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