Trainer, Associate Development Specialist

3 weeks ago

Aliso Viejo, California, United States Quarterra Full time
Job Title: Trainer, Associate Development

Quarterra Group, a leading real estate focused alternative asset management company, is seeking a highly skilled Trainer, Associate Development to join our team. As a key member of our training team, you will be responsible for delivering exceptional educational courses to our associates, providing them with the skills and confidence to achieve excellent performance.

Key Responsibilities:
  • Collaborate with Human Resources and Hiring Managers to develop short and long-term staffing strategies for our multifamily communities.
  • Design and deliver training programs, including preparing and packaging participant and facilitator materials, coordinating registration and setup, and updating and revising training programs as needed.
  • Provide input into the development of training programs, researching operating processes and policies, authoring training materials, and designing instructions and practice activities.
  • Act as a performance improvement resource to managers, providing individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options.
  • Manage the training calendar for the assigned geographic area, ensuring adequate availability of required and supplemental programs.
  • Analyze REBA reporting to determine training opportunities for performance improvement.
  • Work with third-party vendors, contractors, and other business partners to enhance or augment internal training programs.
  • Provide exceptional customer service, working with senior management to develop and produce training and communication materials.
  • Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned or necessary.
Requirements:
  • Bachelor's degree in Marketing, Communication Studies, Business Administration, or related field preferred.
  • High School diploma or GED required.
  • 3+ years of experience in property management, with progressive advancement in their roles.
  • Prior informal or formal experience training and leading others preferred.
  • Excellent written, verbal, and interpersonal communication skills.
  • Proficient in property management software (Real Page) and other software and applications used to deliver training and marketing programs.
  • Intermediate skills using Microsoft 365 products (PowerPoint, Word, Excel).
  • Strong project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple properties or geographic areas.
Additional Requirements:
  • Valid driver's license and a clear driving record.
  • Ability to travel 10-20% as necessary.

Quarterra Group is an Equal Opportunity Employer that prides itself on diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, pregnancy or related condition, protected status, or any other status prohibited by applicable national, federal, state or local law.

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