IT Support Specialist

4 weeks ago


Alpharetta, United States Krause Auto Group Full time
IT Helpdesk/Technician

Seeking a skilled and motivated IT Helpdesk Technician to provide front-line support for our dealerships' technical needs. If you're passionate about technology and enjoy helping others solve their IT challenges, we'd love to hear from you.

Key Responsibilities:
  • Provide technical support to end users via phone, email, or in-person for hardware, software, and network-related issues.
  • Manage and resolve support tickets efficiently using a ticketing system.
  • Assist with the setup, maintenance, and troubleshooting of PCs, printers, phones, and other network-connected devices.
  • Support Microsoft 365 environments, including troubleshooting email, collaboration tools, and user accounts.
  • Troubleshoot basic network issues (e.g., connectivity problems, switches, routers).
  • Install, configure, and maintain Windows OS and software applications across multiple locations.
  • Collaborate with senior IT staff to escalate and resolve more complex technical problems.
  • Assist in IT onboarding and offboarding of dealership employees.
Qualifications & Skills:
  • Experience with Microsoft 365 administration and troubleshooting.
  • Familiarity with ticketing systems for managing and tracking support requests.
  • General networking knowledge (e.g., understanding of IP addresses, routers, switches, basic diagnostics).
  • Proficiency in Windows OS (installation, troubleshooting, updates).
  • Excellent customer service and communication skills.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Willingness to travel occasionally between dealerships in the Atlanta area.
Preferred Qualifications:
  • IT certifications (e.g., CompTIA A+, Microsoft certifications) are a plus.
  • Previous experience in a multi-location support role or within the automotive industry.
Benefits:
  • Competitive hourly rate with opportunities for growth.
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.


  • Alpharetta, United States PROSOURCE IT LTD Full time

    End User Support Specialist - on-site 5 days a week in Alpharetta, GA - Ideal candidate must live within 30-35 minutes from the headquarters due to the amount of heavy traffic in that area.2+ years minimum experience - 70% of job will be re-imaging of laptops, and asset management, as well as decommissioning of equipment. Must be reliable, have a solid work...


  • Alpharetta, United States PROSOURCE IT LTD Full time

    End User Support Specialist - on-site 5 days a week in Alpharetta, GA - Ideal candidate must live within 30-35 minutes from the headquarters due to the amount of heavy traffic in that area.Entry Level minimum experience - re-imaging of laptops, and asset management, as well as decommissioning of equipment.Must be reliable, have a solid work ethic, hungry to...


  • Alpharetta, United States Syntricate Technologies Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Syntricate Technologies. As a Desktop Support Specialist, you will be responsible for providing technical support for Windows desktops, assistive technology software, and hardware products. Your expertise in assistive technology software...

  • IT Support Specialist

    3 weeks ago


    Alpharetta, United States Espire Infolabs Full time

    Role: 2nd Level IT Support SpecialistExperience: Minimum of 3+ years of experience in IT, with at least 2 years focused on cloud infrastructure support activities.Key Responsibilities:Provision and manage Azure resourcesInstall, configure, and troubleshoot software applicationsCreate and manage user accountsRaise issues and escalate to third-line support as...


  • Alpharetta, United States Insight Global Full time

    Job Title: Administrative Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Insight Global. As an Administrative Support Specialist, you will provide administrative support to our Finance, Marketing, Land Development, Land Acquisition, Sales, and Closing Coordinator...


  • Alpharetta, United States Motion Recruitment Full time

    Location: RemoteJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment. As a Technical Support Specialist, you will be responsible for delivering remote post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly.Key Responsibilities: Delivers remote...


  • Alpharetta, United States Insight Global Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Insight Global. As an Administrative Support Specialist, you will provide administrative support to our Finance, Marketing, Land Development, Land Acquisition, Sales, and Closing Coordinator teams.Key Responsibilities:Manage correspondence,...


  • Alpharetta, United States HireLiving, Inc. Full time

    Job Title: Technical Support Specialist IAt HireLiving, Inc., we are seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our end-users, resolving technical issues, and ensuring customer satisfaction.Key...


  • Alpharetta, United States eTeam Full time

    Job Title: Technical Support SpecialistLocation: OnsiteDuration: 12 MonthsShift: 08:00 AM - 05:00 PM - Monday to SundayPay Rate: $31.30/hr. on w2 without benefitsJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for monitoring and responding to events on consoles,...


  • alpharetta, United States Russell Tobin Full time

    Administrative Support SpecialistRussell Tobin is seeking an experienced and highly organized Administrative Support Specialist to provide comprehensive support to senior members of their division. In this role, you will be responsible for managing calendars, handling phone calls, coordinating travel arrangements, organizing events, and assisting with...


  • Alpharetta, United States Insight Global Full time

    A client of Insight Global is seeking a Client Support Specialist to join their team in Alpharetta, GA. The ideal candidate will have strong written and verbal communication skills, as well as general knowledge of payroll and taxes. Key responsibilities include providing client support, troubleshooting, and delivering a seamless client experience. The...


  • alpharetta, United States Wealth With No Regrets Full time

    Administrative Support SpecialistWe are seeking an Administrative Support Specialist to provide exceptional support to our team at Wealth With No Regrets. This role is crucial to our success, and the ideal candidate will be responsible for providing administrative support, interacting with clients and prospects in a professional manner, and helping...


  • Alpharetta, United States Motion Recruitment Full time

    At Motion Recruitment, we have an exciting opportunity for a Technical Support Specialist to join our team. We are seeking a highly skilled individual to deliver remote post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly. Key Responsibilities:• Provides technical support to resolve customer...


  • Alpharetta, United States Greensky Credit Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at GreenSky Credit. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal teams.Key ResponsibilitiesProvide timely and effective technical support to customers and internal teams via phone,...


  • alpharetta, United States Russell Tobin Full time

    At Russell Tobin, we are seeking a highly skilled and organized Executive Support Specialist to provide top-level assistance to our high-level executives.The ideal candidate will be well-versed in calendar management, meeting preparation, and document drafting.Key Responsibilities:Manage executive calendars and schedulesAssist executives in preparing for...


  • Alpharetta, United States Wealth With No Regrets Full time

    Wealth With No Regrets seeks a highly skilled Executive Support Specialist to provide top-notch administrative support to our team.Key Responsibilities:Organize and manage multiple tasks and assignments to drive business success.Provide exceptional support to our COO/CFO, including calendar management, client visits, and priority organization.Arrange travel...


  • Alpharetta, United States Global Technology Associates Full time

    Job SummaryWe are seeking a highly skilled Network Support Specialist to join our team at Global Technology Associates. The ideal candidate will have a strong background in network operations and be able to provide top-notch support to our network field group.Key Responsibilities- Provide support for the network field group, including purchase order...


  • Alpharetta, United States HireLiving, Inc. Full time

    Job Title: Technical Support Specialist IJob Summary:We are seeking a Technical Support Specialist I to join our team at HireLiving, Inc. This role will provide exceptional customer service to end-users, assisting with products and services in an inbound call center environment.Key Responsibilities:Act as a primary responder for inbound phone calls, emails,...


  • Alpharetta, United States Greensky Credit Full time

    We are seeking a skilled Technical Support Specialist to join our team at GreenSky, a leading Financial Technology company in America.The ideal candidate will have a strong background in IT and excellent customer service skills, with the ability to communicate effectively with executive-level users.Key responsibilities will include:Providing diagnosis and...


  • Alpharetta, United States HireLiving, Inc. Full time

    Job SummaryAt HireLiving, Inc., we are seeking a skilled Technical Support Specialist I to join our team. As a Technical Support Specialist I, you will be responsible for providing exceptional customer service to end-users, both domestically and internationally, in an inbound call center environment.Key ResponsibilitiesAct as a primary responder for inbound...