Studio Manager
4 weeks ago
The General Manager will oversee all studio functions, including membership sales, retail sales, instructor performance, and evaluation. They will lead sales efforts, drive membership growth, and develop strategies to prevent member attrition. The General Manager will hire, train, and manage Sales Associates, as well as utilize discretion and independent judgment in directing the work of all employees and personnel. Fitness experience and/or knowledge of Pilates is preferred, but not required.
Key Responsibilities
- Execute lead generation via Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Intro classes
- Drive and increase membership sales
- Manage staff schedules
- Ensure studio retail/products are stocked with accurate inventory counts
- Train and Supervise Sales Associates
- Hire/Manage instructors at the studio
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Review instructor evaluations and assist in mentorship/disciplinary action as needed
- Independently make decisions related to high level customer service
- Collect outstanding dues
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
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Pilates Studio Manager
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Club Pilates Studio Manager
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Pilates Studio Sales Representative
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