Customer Service Associate

1 day ago


Paducah, Kentucky, United States People Plus, Inc. Full time
About the Role

We are seeking a dedicated and detail-oriented individual to fill the position of Customer Service Associate. The ideal candidate will be responsible for handling customer payments, making collection calls, and fostering positive relationships with valued customers.

Key Responsibilities
  • Process customer payments accurately and efficiently.
  • Conduct collection calls and manage customer accounts.
  • Foster strong, positive relationships with customers to ensure satisfaction.
  • Maintain attention to detail in all customer interactions and documentation.
Requirements
  • Proficiency in Microsoft Word and Excel.
  • Experience with QuickBooks is a plus.
  • Excellent communication skills and a customer-focused attitude.
  • Strong attention to detail and accuracy.
What We Offer
  • A starting salary of $15 per hour with potential for growth.
  • A stable work environment with regular business hours from Monday through Friday, 8:00 am - 5:00 pm.

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