Restaurant Operations Manager
3 weeks ago
Key Responsibilities:
- Supervise and coordinate activities of the restaurant staff during assigned shifts.
- Ensure all health and safety restaurant policies and procedures are followed.
- Monitor and manage inventory, ensuring that all necessary supplies are stocked and ready for use.
- Handle customer complaints and queries, ensuring high levels of customer satisfaction.
- Train new staff members and provide ongoing training for existing staff.
- Assist in the preparation of food and beverages when necessary.
- Ensure the restaurant is clean and well-maintained at all times.
- Manage cash handling, reconcile cash drawers, and make bank deposits.
- Assist in the planning and execution of promotional events.
- Report any issues or feedback to the General Manager.
Requirements:
- Previous experience in a supervisory role.
- Excellent customer service skills.
- Strong leadership and management abilities.
- Ability to work in a fast-paced environment.
- Knowledge of food safety regulations.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
Prior experience in one of the following roles and brands is highly desirable: Shift Lead, Shift Supervisor, Shift Manager, General Manager, Assistant Manager, Barista, customer service, or other part time restaurant job at Boardwalk Burger and Fries, Starbucks, Chick-fil-A, Popeyes, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.
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