Vehicle Lot Attendant
4 weeks ago
We are seeking a detail-oriented and organized individual to join our team as a Vehicle Lot Attendant at our Garfield Heights, Ohio facility. As a key member of our operations team, you will be responsible for ensuring the efficient management of our repossessed vehicle lot.
Key Responsibilities- Verify and document repossessed vehicles, ensuring all are present and properly labeled with details such as VIN, client info, and driveable status.
- Capture and upload vehicle photos for records.
- Manage appointments and schedules for vehicle deliveries and customer redemptions.
- Provide top-notch customer service during personal property pick-ups and redemptions.
- Maintain detailed records of daily vehicle deliveries and shipments.
- Assist Repossession Agents when needed, demonstrating teamwork.
- Conduct lot inventory reviews and schedule transportation for vehicle deliveries.
- Organize and inventory personal property from vehicles.
- Ensure the lot remains organized and well-maintained.
- Collaborate with team members across the state to keep operations running smoothly.
- 1-2 years of customer service experience, preferably in the automotive, warehouse, recovery, or collections industries.
- High school diploma or equivalent.
- Proficient with computers and comfortable using tablets with apps.
- Familiarity with the repossession process and vendor communication (preferred).
- Strong organizational skills with attention to detail.
- Ability to multitask and meet tight deadlines.
- Excellent interpersonal skills, with the ability to communicate effectively with diverse customers and teams.
- Assertive and confident in following up on tasks and resolving issues.
- Willing to work overtime and prioritize tasks as needed.
- Adaptable and flexible in a fast-paced environment.
- Able to sit or stand for extended periods and proficient in using a tablet, laptop, and phone.
- Effective verbal and written communication skills.
- Bonus skills: Towing experience, knowledge of the Recovery Database Network, repossession experience, or a DOT Medical Card.
- Starting wage: $16 - $18/hour, with potential growth after a 90-day review.
- Monthly performance-based bonuses, with the potential to earn up to $2500 annually.
- Additional company performance bonuses, up to $1200 per year.
- $500 sign-on bonus in your first paycheck
- 40-hour work week: Monday to Friday, 8 AM to 4 PM.
- Laid-back yet hard-working office environment.
- Health insurance and 401k matching.
- Paid Time Off (PTO) to help you recharge.
- Enjoy complimentary coffee and weekly team lunches
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