Customer Experience Team Member

3 weeks ago


Cape May Court House, New Jersey, United States T.J. Maxx Full time
Customer Experience Coordinator Role at T.J. Maxx

As a Customer Experience Coordinator at T.J. Maxx, you will play a key role in ensuring our customers have an exceptional shopping experience. Your responsibilities will include training and mentoring Associates on front-end principles, promoting loyalty programs, and addressing customer concerns in a timely manner. You will also be responsible for ensuring Associates execute tasks and daily activities efficiently. If you are passionate about delivering outstanding customer service and have a talent for training and development, this could be the perfect opportunity for you to join our team and make a real difference in the lives of our customers.

Key Responsibilities:
  • Train and mentor Associates on front-end principles
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs
  • Ensure Associates execute tasks and daily activities
  • Address customer concerns and issues promptly


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