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Hotel Operations Manager

1 month ago

Raleigh, North Carolina, United States Fairfield Inn & Suites - Smithfield Full time
Job Opportunity

We are seeking a highly skilled and experienced General Manager to lead our team at Fairfield Inn & Suites - Smithfield. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest service, and driving revenue growth.

Key Responsibilities:
  • Develop and implement sales and marketing strategies to promote the hotel's services and amenities
  • Lead and motivate a high-performing team to deliver exceptional guest experiences
  • Collaborate with department leaders to develop and implement strategic plans that meet hotel goals
  • Create and manage budgets to maximize profit margins while maintaining high guest satisfaction
  • Conduct regular inspections to ensure the hotel's reputation for quality is maintained
Requirements:
  • Proven experience in hotel management, preferably in a leadership role
  • Strong customer service skills and a guest-focused mentality
  • 5+ years of experience in the hospitality industry
  • Excellent communication, organizational, and problem-solving skills
  • High school diploma or equivalent; degree in hospitality or related field preferred
  • Marriott Qualified and GM experience required
About Us:

We are a growing hospitality company based in RTP and the Raleigh/Durham Area, with a portfolio of select-service hotels in North Carolina. We offer excellent opportunities for talented and experienced hospitality professionals to join our team and grow with our company.