Universal Banker

1 month ago


Sunnyvale, California, United States Bank of Hope Full time
Job Summary

We are seeking a highly skilled and motivated Universal Banker to join our team at Bank of Hope. As a Universal Banker, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the growth and success of our bank.

Key Responsibilities
  • Provide excellent customer service and support to clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Process transactions, manage accounts, and perform other banking-related tasks with accuracy and efficiency.
  • Develop and maintain strong relationships with clients, identifying their financial needs and providing tailored solutions to meet those needs.
  • Work collaboratively with other team members to achieve sales and customer service goals, while maintaining a positive and professional work environment.
  • Stay up-to-date with banking products and services, as well as industry trends and developments, to provide expert advice and guidance to clients.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Proficiency in Microsoft Office and other banking software applications.
What We Offer
  • A competitive salary and bonus structure, with opportunities for advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
  • A dynamic and supportive work environment, with opportunities to develop new skills and take on new challenges.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees.