Universal Banker
1 month ago
Sunnyvale, California, United States
Bank of Hope
Full time
Job SummaryWe are seeking a highly skilled and motivated Universal Banker to join our team at Bank of Hope. As a Universal Banker, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the growth and success of our bank.
Key Responsibilities- Provide excellent customer service and support to clients, responding to their needs and resolving any issues in a timely and professional manner.
- Process transactions, manage accounts, and perform other banking-related tasks with accuracy and efficiency.
- Develop and maintain strong relationships with clients, identifying their financial needs and providing tailored solutions to meet those needs.
- Work collaboratively with other team members to achieve sales and customer service goals, while maintaining a positive and professional work environment.
- Stay up-to-date with banking products and services, as well as industry trends and developments, to provide expert advice and guidance to clients.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Proficiency in Microsoft Office and other banking software applications.
- A competitive salary and bonus structure, with opportunities for advancement and professional growth.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
- A dynamic and supportive work environment, with opportunities to develop new skills and take on new challenges.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees.