Healthcare Access Specialist

7 days ago


Akron, Ohio, United States Cleveland Clinic Full time

We are seeking a skilled Healthcare Access Specialist to join our team at Cleveland Clinic Akron General's Bath Health and Wellness Center. In this critical role, you will be responsible for ensuring that patients receive timely and compassionate care by facilitating access to healthcare services and navigating complex administrative tasks.

Key responsibilities will include managing patient flow, coordinating appointments, and communicating effectively with patients, families, and healthcare providers. You will also investigate and resolve patient complaints, collaborate with multidisciplinary teams to improve patient satisfaction and outcomes, and maintain accurate records and data.

To succeed in this position, you will need a high school diploma or equivalent and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service. Alternatively, an associate's degree with one year of experience or a bachelor's degree is also acceptable. Knowledge of medical terminology is highly desirable.

A competitive salary range of $55,000 - $70,000 per year, depending on experience, is offered, along with opportunities for advancement and professional growth within the organization. If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, we encourage you to apply.



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