Customer Service Representative and Warehouse Assistant

3 days ago

Thousand Oaks, California, United States The Salvation Army Full time
Overview of the Retail Team

The Salvation Army's Adult Rehabilitation Center (ARC) is a no-fee program that assists men & women in their journey to complete our rehabilitation program. Our valued employees play a crucial role in maintaining and enhancing the programs.

About Our Store

The Newbury Park Thrift Store, located at The Salvation Army, supports the Adult Rehabilitation Program. As a Sales Associate/Material Handler, you will be part of a dedicated team committed to serving and impacting our local community.

Job Description

This is an exciting opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants. Your primary responsibilities will include:

  • Greeting customers with genuine courtesy and providing prompt assistance.
  • Stocking-priced items ready for merchandising on the sales floor.
  • Maintaining the store and donation area, keeping it clean, neat, and organized.
  • Following POS/Cash Register policies in accordance with TSA Policies and Procedures.
  • Maintaining safety and compliance standards.
  • Receiving, unloading, and stocking incoming inventory items accurately and efficiently.
Schedule and Benefits

We operate 7 days a week, and work schedules are determined by Management. You must be flexible to ensure adequate store coverage, including evenings, weekends, and holidays. Enjoy benefits like paid time off, employee discounts, and employee referral bonuses. We offer opportunities for career growth and provide a competitive salary of $16.04 per hour.

Requirements and Qualifications

To be considered for this position, you must:

  • Hold a High School diploma or equivalent.
  • Be able to accurately handle POS/Cash Register operations and cash transactions.
  • Pass a background check, which includes Criminal History and Sex Offender Registry checks.
  • Communicate effectively with management, fellow store employees, customers, and donors.

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