Guest Experience Coordinator
7 days ago
We are seeking a talented Front Desk Agent to join our team at Lodging Dynamics Hospitality Group. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.
About the Job:
- You will be the primary point of contact for our guests, responding to their inquiries and resolving any issues that may arise
- Work closely with the front desk team to ensure efficient operations and excellent guest experiences
- Utilize your strong communication and interpersonal skills to build relationships with guests and colleagues
- Develop and implement strategies to improve guest satisfaction and loyalty
Requirements:
- High school diploma or equivalent combination of education and experience
- Good understanding of hospitality industry procedures and practices
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Able to provide exceptional customer service and lead by example
About Us:
Lodging Dynamics Hospitality Group is a national hospitality management company serving the industry for over 30 years. Our mission is 'Make Money and Do Good,' focusing on elevating human dignity through exceptional services and opportunities. We operate hotels across multiple states and among several brands, including Marriott and Hilton. As a valued member of our team, you can expect a competitive salary range of $50,000 - $70,000 per year, depending on your location and level of experience.
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