Academic Operations Manager
7 days ago
Smith Chason College
About Us:
We are a higher education institution committed to providing students with a supportive environment where they can achieve their educational and career goals. Our culture of care focuses on creating one-on-one relationships that prioritize the student's well-being, understanding their complex lives, and fostering a sense of community where everyone feels welcomed.
Job Description:
We are seeking a highly skilled and experienced Academic Operations Manager to join our team at Smith Chason College. As an integral part of our Records and Registration department, you will play a crucial role in maintaining accurate and up-to-date student records, ensuring seamless academic operations, and delivering exceptional student services.
Key Responsibilities:
- Maintain accurate and current student records, including academic performance and attendance data.
- Post final grades, reports, or awards in a timely manner, adhering to school policies.
- Participate actively in meetings and training programs as required to enhance your knowledge and skills.
- Provide backup support for records and registration services, including registering students, issuing transcripts, answering phones, scanning documents, reporting grades, and working special events.
- Evaluate transfer credits to ensure accuracy and completeness.
- Audit Proof of Graduation (high school diplomas, GEDs, home school documents, degrees) to verify authenticity.
- Create the Master Schedule each quarter in collaboration with the Director of Education and Regional Registrar Manager.
- Establish and maintain accurate academic files for each student, updating them regularly.
- Enroll students into appropriate classes each quarter.
- Supply students with requested verification letters.
- Foster compliance with FERPA regulations by handling sensitive student information with discretion and confidentiality.
- Deliver confidential guidance to students facing outside challenges affecting their studies.
- Ensure student files remain organized, complete, and audit-ready at all times.
- Verify that students meet graduation requirements.
- Stay informed about college programs and continually seek to enhance your knowledge and expertise.
- Cultivate positive relationships with other departments to create a student-centric environment.
- Access and provide accurate reports as requested by leadership.
- Perform additional duties assigned by the Campus Director/Regional Registrar Manager.
Requirements:
- 3-5 years of experience in higher education as a registrar.
- Bachelor's degree preferred.
- Proven leadership experience in business administration is required.
- Strong interpersonal, oral, and written communication skills, capable of reading, writing, and speaking English clearly and understandably.
- Demonstrated proficiency in technology applications to deliver Records and Registration services.
- A positive attitude and ability to adapt to change, results-oriented.
- Strong technical skills, including computer applications/programs, internet research, database management, and analytical skills.
- Ability to multitask, work under pressure, and meet deadlines.
Estimated Salary Range:
$60,000 - $70,000 per year.
Location:
Our campus location is not specified due to company policies.
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