Academic Operations Manager

7 days ago


Ontario, California, United States Smith Chason College Full time

Smith Chason College

About Us:

We are a higher education institution committed to providing students with a supportive environment where they can achieve their educational and career goals. Our culture of care focuses on creating one-on-one relationships that prioritize the student's well-being, understanding their complex lives, and fostering a sense of community where everyone feels welcomed.

 

Job Description:

We are seeking a highly skilled and experienced Academic Operations Manager to join our team at Smith Chason College. As an integral part of our Records and Registration department, you will play a crucial role in maintaining accurate and up-to-date student records, ensuring seamless academic operations, and delivering exceptional student services.

 

Key Responsibilities:

  • Maintain accurate and current student records, including academic performance and attendance data.
  • Post final grades, reports, or awards in a timely manner, adhering to school policies.
  • Participate actively in meetings and training programs as required to enhance your knowledge and skills.
  • Provide backup support for records and registration services, including registering students, issuing transcripts, answering phones, scanning documents, reporting grades, and working special events.
  • Evaluate transfer credits to ensure accuracy and completeness.
  • Audit Proof of Graduation (high school diplomas, GEDs, home school documents, degrees) to verify authenticity.
  • Create the Master Schedule each quarter in collaboration with the Director of Education and Regional Registrar Manager.
  • Establish and maintain accurate academic files for each student, updating them regularly.
  • Enroll students into appropriate classes each quarter.
  • Supply students with requested verification letters.
  • Foster compliance with FERPA regulations by handling sensitive student information with discretion and confidentiality.
  • Deliver confidential guidance to students facing outside challenges affecting their studies.
  • Ensure student files remain organized, complete, and audit-ready at all times.
  • Verify that students meet graduation requirements.
  • Stay informed about college programs and continually seek to enhance your knowledge and expertise.
  • Cultivate positive relationships with other departments to create a student-centric environment.
  • Access and provide accurate reports as requested by leadership.
  • Perform additional duties assigned by the Campus Director/Regional Registrar Manager.

 

Requirements:

  • 3-5 years of experience in higher education as a registrar.
  • Bachelor's degree preferred.
  • Proven leadership experience in business administration is required.
  • Strong interpersonal, oral, and written communication skills, capable of reading, writing, and speaking English clearly and understandably.
  • Demonstrated proficiency in technology applications to deliver Records and Registration services.
  • A positive attitude and ability to adapt to change, results-oriented.
  • Strong technical skills, including computer applications/programs, internet research, database management, and analytical skills.
  • Ability to multitask, work under pressure, and meet deadlines.

 

Estimated Salary Range:

$60,000 - $70,000 per year.

 

Location:

Our campus location is not specified due to company policies.



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