Multifaceted Office Administrator

1 week ago


Glendale, California, United States United Surgical Partners Full time

As a key member of our team at United Surgical Partners, we are seeking an experienced Business Office Coordinator to cover business office aspects, including scheduling, insurance verification, financial counseling, patient calls, and chart building. This role requires strong organizational skills, effective communication, and the ability to multitask in a fast-paced environment.

We offer a competitive salary and benefits package, including medical and dental insurance, 401(k), paid time off, and life insurance. Our ideal candidate will possess a minimum of 2-4 years of hospital or medical office experience and demonstrate excellent phone etiquette and customer service skills.

This position involves verifying insurance prior to patient arrival, obtaining pre-certification from insurance companies for procedures requiring pre-certification, requesting office notes from referring physicians if needed for authorization, calculating and informing patients of amounts due, communicating with doctor's offices, and ensuring all required forms are placed in designated areas of patient charts.

The successful candidate will be able to prepare medical consents for each chart prepared, label necessary documents and add physician orders, make out-bound collection calls to patients regarding medical invoices/bills, answer questions, and set up payment/payment plans. They will also utilize various collection strategies and methodologies to contact consumers and negotiate payment in full or payment arrangements on debt.

Beyond the essential duties listed above, this role offers opportunities for professional growth and development within our organization. We value a positive attitude, adaptability, and a commitment to delivering exceptional patient care.

Average annual salary: $56,000 - $70,000



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