Transport Network Operations Specialist

3 weeks ago


Charlotte, North Carolina, United States C4 Technical Services Full time
Job Description:

As a Transport Network Operations Specialist at C4 Technical Services, you will be responsible for monitoring and maintaining the transport network. This role involves opening trouble tickets and working with field operations, tech support, and other work groups to repair network equipment and facilities. You will have a thorough understanding of telecom, network topology, and repair procedures, and will be able to follow Methods of Procedure (MOPs) to anticipate and resolve problems proactively. You will also be responsible for communicating effectively with peers, other NOC centers, off-net providers, and customers.

Key Responsibilities:

Maintain excellent acknowledgement and response time to alarms and customer calls.

Provide quality documentation of network failures and maintenance activity.

Establish factual data to allow management and vendors to understand the problem and prevent reoccurrence.

Analyze, diagnose, sectionalize, isolate, and resolve trouble situations.

Manage and correlate multiple trouble reports.

Communicate with internal customers and others in a repair situation.

Provide Tier I support in platforms supported.

Interact with all Tier repair teams. Initiate internal/external escalations, as necessary.

Provide follow up and closure of assigned trouble tickets.

Requirements:

Knowledge and experience in network architecture of Transport network services and systems.

Basic knowledge of SONET and DWDM/ROADM technology platforms, including lower level applications and associated technologies and configurations.

Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, alarming, provisioning and other support systems is a plus.

Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels.

Effective oral, written and presentation skills, including proficiency in the Microsoft Office program suite.

  • Charlotte, North Carolina, United States C4 Technical Services Full time

    Job Title: Network Operations SpecialistJob Summary:We are seeking a skilled Network Operations Specialist to join our team at C4 Technical Services. As an Operations Technician in the Transport NOC, you will be responsible for monitoring and maintaining the transport network. This role involves opening trouble tickets and working with field operations, tech...


  • Charlotte, North Carolina, United States C4 Technical Services Full time

    Network Operations SpecialistAt C4 Technical Services, we are seeking a skilled Network Operations Specialist to join our team. As a key member of our Transport NOC, you will be responsible for monitoring and maintaining our transport network. Your duties will include maintaining excellent acknowledgement and response time to alarms and customer calls,...


  • Charlotte, North Carolina, United States C4 Technical Services Full time

    Job SummaryC4 Technical Services is seeking a skilled Network Operations Center Specialist to join our team. As an Operations Technician in the Transport NOC, you will be responsible for monitoring and maintaining the transport network. This role involves opening trouble tickets and working with field operations, tech support, and other work groups to repair...


  • Charlotte, North Carolina, United States Global Search Network Full time

    Job Title: Transportation SupervisorJob Summary:The Transportation Supervisor is a key role within Global Search Network, responsible for leading and optimizing the Transportation department to meet the company's priorities of Safety, People, Quality, Customer Service, and Cost Management.Key Responsibilities:Lead, develop, and mentor the transportation team...


  • Charlotte, North Carolina, United States DIXIEPLY Full time

    Job Summary: We are seeking a skilled Transportation Specialist to join our team at Dixie Plywood & Lumber Co. of Charlotte. As a key member of our logistics team, you will be responsible for safely operating a flat-bed tractor-trailer or straight truck to transport building materials to our customers. Responsibilities: Safely operate a flat-bed...


  • Charlotte, North Carolina, United States Motion Recruitment Partners Full time

    Job Title: Network Infrastructure SpecialistThis is a mid-level opportunity offering hands-on experience across various aspects of IT, from network and systems administration to desktop support, with the chance to directly contribute to critical business operations.As the Network Infrastructure Specialist, you will be the sole IT support professional...


  • Charlotte, North Carolina, United States A.P. Møller - Maersk AS Full time

    Job SummaryWe are seeking a skilled Rail Operations Specialist to join our team at A.P. Møller - Maersk A/S. As a key member of our Landside Transportation Rail Execution group, you will be responsible for driving efficient and cost-effective operations within our intermodal rail network.Key ResponsibilitiesOversee the movement of rail cargo to ensure...


  • Charlotte, North Carolina, United States Primus Software Corporation Full time

    Job DescriptionJob Title: Network Operations Center TechnicianDuration: 6 Months (Possible Extension or conversion)Location: Charlotte NCQualificationsExperience: Telecommunications experience working in a network environment preferred, but not required. Experience/training on voice and data communication networks and the individual elements within those...


  • Charlotte, North Carolina, United States Enterprise Mobility Inc Full time

    We are seeking a skilled Transportation Specialist to join our team at Enterprise Mobility Inc. The ideal candidate will be responsible for transporting medium duty trucks, cargo vans, and heavy duty pickup trucks to and from various locations, dealerships, and vendors across the state.The Transportation Specialist will be required to navigate written...


  • Charlotte, North Carolina, United States Dependable Transport Full time

    CDL A Truck DriverWe are seeking experienced CDL A truck drivers to join our Dedicated Fleet Division at Dependable Transport. Our drivers are the backbone of our operations, and we hold them to the highest standards of performance, safety, and fuel efficiency.As a dedicated fleet driver with Dependable Transport, you will enjoy a weekly average of...


  • Charlotte, North Carolina, United States Levi Ray & Shoup Inc Full time

    Job SummaryLRS Consulting Services is seeking a skilled Firewall Network Security Specialist to join our team. As a Firewall Network Security Specialist, you will be responsible for implementing and operating firewalls across the entire network.Responsibilities:Advanced firewall change request fulfillment and troubleshootingTroubleshooting and response to...


  • Charlotte, North Carolina, United States McAdams Full time

    Job Title: Transportation Planning SpecialistJob Summary:We are seeking a highly skilled Transportation Planning Specialist to join our team at McAdams. The ideal candidate will possess strong analytical, communication, and plan production skills, with experience in transportation planning.Key Responsibilities:Prepare and complete tasks supporting our...


  • Charlotte, North Carolina, United States Insight Global Full time

    Job Summary:We are seeking a highly skilled Network Infrastructure Specialist to join our team at Insight Global. As a key member of our network engineering team, you will be responsible for designing, implementing, and maintaining enterprise networks and related hardware and software.Key Responsibilities:Design and implement network architecture to meet...


  • Charlotte, North Carolina, United States Novant Health Full time

    At Novant Health, we are seeking a highly skilled and dedicated Critical Care Transport Specialist to join our team. As an Emergency Medical Technician/Ambulance Operator, you will be responsible for providing safe and timely transport of patients between facilities, while also maintaining the CCT vehicles and ensuring state required supply levels.Key...


  • Charlotte, North Carolina, United States Optomi Full time

    Cloud and Data Center Network SpecialistOptomi is seeking a skilled Cloud and Data Center Network Specialist to lead the design and implementation of our network infrastructure. The ideal candidate will have expertise in Cisco and Palo Alto solutions, as well as experience with SDN and SD-WAN architectures.Key Responsibilities:Design and implement network...


  • Charlotte, North Carolina, United States Great Lakes Petroleum Full time

    Job DescriptionThe Transportation Specialist is responsible for the safe and efficient delivery of petroleum products to company owned sites and customers.Loads and unloads trucks with petroleum products adhering to all Company and Governmental regulations.Safely operates trucks according to Company policies and state/federal laws.Maintains vehicle...


  • Charlotte, North Carolina, United States Maya Hotels Full time

    Job Summary:We are seeking a skilled Transportation Specialist to join our team at Maya Hotels. As a Hotel Shuttle Driver, you will be responsible for safely and efficiently transporting guests to and from the hotel using a designated shuttle or van.Key Responsibilities:Guest Transportation: Safely transport hotel guests to and from designated locations such...


  • Charlotte, North Carolina, United States Kintegra Health Full time

    Job SummaryUnder the supervision of the Transportation Manager, the Transportation Specialist is responsible for the direct transportation of physically limited passengers to and from their destinations. This role requires constant interaction with caregivers and community agencies.Key Responsibilities:Effectively communicates with participants, families,...


  • Charlotte, North Carolina, United States Charlotte-Mecklenburg Schools Full time

    Job SummaryCharlotte-Mecklenburg Schools is seeking a highly skilled and experienced Transportation Operations Director to oversee the daily transportation services and operations. The ideal candidate will have a strong background in transportation management, leadership, and customer service.Key ResponsibilitiesProvide daily leadership and supervision to...


  • Charlotte, North Carolina, United States University of North Carolina Charlotte Full time

    Job SummaryThe Transportation Supervisor serves as a key member of the Transportation unit within the Parking and Transportation Services department, responsible for overseeing transportation-related programs and services that support the UNC Charlotte campus. This role requires strong leadership and coordination skills to ensure seamless operations and...