Customer Experience Representative

5 days ago


South Dartmouth, Massachusetts, United States DISH Full time
About DISH

DISH is reimagining the future of connectivity by challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation, and greater customer choice.

Our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile. With our business reach, we cover satellite television service, live-streaming and on-demand programming, mobile plans and products, smart home installation services, and Americas First Smart Network.

We're changing the way the world communicates.

About the Role

As a Field Technician at DISH, you'll be representing our company in customers' homes daily, simplifying their lives by installing and consulting on infinite smart home possibilities.

You'll have the opportunity to grow quickly at DISH, with performance-based promotions including automatic 5% pay increases at level 2 and 10% at levels 3 and 4. Our current technician leadership started as technicians, so don't miss this chance to advance your career.

Key Responsibilities
  • Deliver exceptional customer experiences by installing and configuring DISH solutions
  • BUILD rapport quickly with customers and provide personalized support
  • Work efficiently in various climates and weather conditions, crawling into small spaces and standing on high ladders up to 40 feet
  • Meet individual weight limit requirements and maintain a valid driver's license with a driving record that meets DISH's safety standards
Requirements and Qualifications
  • Aptitude to build strong relationships with customers
  • Ability to work safely in physically demanding environments
  • Valid driver's license and acceptable driving record
Compensation and Benefits

Enjoy a competitive compensation package, including:

  • $24.25 per hour, with potential for overtime and bonuses
  • Paid training, time off, and holidays
  • Medical, dental, vision, and life insurance packages
  • 401(K) with company match and employee stock purchasing program (ESPP)
  • Tuition reimbursement and professional development opportunities
About You

If you have grit and tenacity, you'll thrive in this role. Apply now and take the first step towards a rewarding career with DISH.



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