Retail Store Associate

4 weeks ago


Norwalk, California, United States CVS Health Full time

At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role in delivering enhanced human-centric healthcare. You'll work in a leading retail setting, providing differentiated customer service and supporting the sales floor, pharmacy, and other departments. Your talents and expertise will help us positively impact customer experiences and accelerate our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.

Key Responsibilities:
  • Provide exceptional customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed
  • Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Support opening and closing store activities, when needed
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Requirements:
  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details
Preferred Qualifications:
  • Previous experience in a retail or customer service setting
Education:

High School diploma or equivalent preferred but not required



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