Customer Service Associate

1 week ago


Milwaukee, Wisconsin, United States National Business Furniture LLC Full time

At National Business Furniture, we're driven to inspire businesses to achieve their goals. As a Customer Service Associate in our Milwaukee office, you'll play a critical role in delivering exceptional customer experiences.

We're looking for someone with strong communication skills and the ability to work efficiently in Microsoft Office 365. If you have experience working in customer-facing roles and are proficient in problem-solving, this could be the perfect opportunity for you.

The ideal candidate will be responsible for handling incoming emails and phone calls from customers, suppliers, and internal teams. You'll need to provide timely solutions, manage multiple projects, and maintain accurate records.

As a key member of our team, you'll contribute to creating a positive and supportive work environment. We offer competitive compensation and benefits, including a salary range of $40,000 - $55,000 per year, depending on experience.

Key Responsibilities:

  • Handle customer inquiries via phone and email
  • Resolve issues efficiently and effectively
  • Maintain accurate records and reports
  • Collaborate with internal teams to deliver excellent customer service

Requirements:

  • 3+ years of customer service experience
  • Strong communication and problem-solving skills
  • Proficiency in Microsoft Office 365

Benefits:

  • Competitive salary range: $40,000 - $55,000 per year
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment


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