Customer Service Representative

4 weeks ago


Eagle River, United States GreenDrop Full time
Job Title: GreenDrop Floating Site Attendant

GreenDrop is a rapidly expanding company that makes donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

As a GreenDrop Floating Site Attendant, you will play a critical role in our success by ensuring that we maintain hours of operation and provide exceptional service to our donors every day. Your responsibilities will include greeting donors, unloading donations from their vehicles, recording details, and organizing the collection site to achieve maximum efficiency.

Key Responsibilities:

  • Act as a floater and cover shifts within designated district.
  • Ability to drive a box truck to scheduled locations to load donations, and unload to dedicated yard multiple days a week.
  • Promptly open the location each assigned day and prepare site for business.
  • Independently interact with donors with a positive attitude.
  • Acquire donations from donors and engage in pleasant conversation.
  • Assist donors with their donations and help to unload their vehicles.
  • Record details, and organize the collection site to achieve maximum efficiency.
  • Maintain overall cleanliness and safety standards of the site.
  • Perform all opening and closing procedures.

Requirements:

  • A clean MVR with a valid DL.
  • Reliable transportation and commitment to attendance and punctuality.
  • The capacity to adjust your work functions throughout your day/week.
  • Service-oriented with an outstanding ability to interact with people.
  • Excellent verbal communication skills.
  • Honesty and integrity.
  • Ability to lift 50lbs continuously throughout the day.
  • Ability to stand for extended periods throughout the day.
  • Ability to work outside in varying weather conditions.
  • Willingness and ability to work weekend days as a regular part of the position schedule.
  • Ability to work independently without continuous supervision.

About GreenDrop:

GreenDrop is a for-profit company and registered professional fundraiser where required. We accept your donations on behalf of a local nonprofit, and pay our nonprofit partners for your stuff, helping them fund programs in your community. Your one-of-a-kind finds are then given a second chance to be loved again in local thrift stores. Together, we help protect the planet and keep millions of reusable items out of landfills every year.



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