Dental Receptionist

6 days ago


Philadelphia, Pennsylvania, United States Resources For Human Development Full time
Overview

A dedicated and patient-oriented team member is sought after by Resources For Human Development to fill the role of Dental Receptionist. As a vital part of our healthcare team, you will be responsible for ensuring seamless communication between clients, staff, and management.

Salary and Benefits

The estimated annual salary for this position is $ 45,000. In addition to a competitive compensation package, we offer a comprehensive benefits program, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Job Description

Key Responsibilities:

  • Manage client communications, both in-person and over the phone, with poise and professionalism.

  • Assist clients with signing-in, updating demographic information, confirming payment methods, validating health insurance coverage, and preparing necessary paperwork.

  • Direct incoming calls to the appropriate staff members and document messages accordingly.

  • Schedule appointments for primary care clients and remind them about upcoming visits.

  • Maintain accurate and up-to-date records of client interactions and billing information.

  • Perform cash collection and reconciliation of patient fees.

  • Provide exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.

Required Skills and Qualifications

To succeed in this role, you should possess:

  • 1+ year of experience in a dental facility or related field.

  • Proficiency in electronic practice management systems.

  • High school diploma or equivalent required.

  • Excellent math skills, attention to detail, and ability to multitask.

  • Familiarity with medical terminology and strong communication skills.

  • Ability to work effectively in a fast-paced environment and maintain a high level of organization.

Working Conditions

This role requires working in a dynamic, client-facing environment, with potential exposure to loud noises. The ideal candidate will be physically able to perform tasks such as standing, walking, and using hands to handle equipment.


This job description is not an exhaustive list and may be subject to change at any time. Resources For Human Development is an equal opportunity employer and welcomes applications from diverse candidates.


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