Wireless Network Engineer

2 days ago


Greenwood Village, Colorado, United States Charter Communications Full time
Job Summary

The Wireless Core Engineer is responsible for ensuring the high-performance delivery of nationwide WiFi and 5G networks. This role requires a customer-centric approach to troubleshooting and resolving service-impacting issues. The Engineer will collaborate with internal and external organizations to deliver a best-in-class Wireless Network experience for customers.

Key Responsibilities
  • Focus on improving customer wireless service experience and network performance.
  • Monitor and support service delivery, applying a customer-centric approach to troubleshooting and resolving service-impacting issues.
  • Collaborate with cross-functional teams and third parties to proactively identify and resolve system, network, and customer impacts.
  • Provide Tier 2/Tier 3 troubleshooting support for wireless services.
  • Provide subject matter expertise on end-to-end system/call flows for 4G LTE/IMS, 5G Core, 5G EPC functions SMF/UPF/AMF/AUSF/NRF/PCF/UDM/UDR.
Requirements
  • Associate's degree in Computer Science, Interdisciplinary Telecom, Wireless & Cellular Communications, or related field, or equivalent work experience.
  • Minimum three years of systems engineering experience.
  • Minimum three years of combined Wireless Systems and/or Support Center work experience.
  • Demonstrable experience troubleshooting and resolving network service impairments.
Preferred Qualifications
  • Proficient in operating system environments, including Linux, Cisco IOS/NX-OS, UCS, Juniper JunOS, VMWare ESX-I, vSphere, Nokia SR-OS, Kubernetes.
  • Demonstrable experience troubleshooting wireless network and infrastructure system impacts, with a keen ability to quickly assess and resolve wireless service impairments.
  • Advanced knowledge of IP routing, routing protocols such as BGP, IS-IS, OSPF, as well as enabling and troubleshooting protocols and platforms such as DHCP, DNS, and Wireless core network requirements.

This role requires a strong understanding of wireless network technologies and a customer-centric approach to troubleshooting and resolving service-impacting issues. If you have a passion for delivering exceptional customer experiences and a strong background in wireless network engineering, we encourage you to apply.



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