Medical Secretary
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Medical Secretary to join our team in the NSG-TH6 OR department. The successful candidate will provide administrative support for Rusk intake operations, ensuring seamless communication and efficient workflow.
Key Responsibilities:
- Assist and train junior staff members with secretarial duties, maintaining accurate records and data for departmental reports.
- Process incoming and outgoing documents, faxes, and forms, adhering to departmental procedures and protocols.
- Provide excellent customer service, answering patient questions and ensuring understanding and satisfaction.
- Collaborate with physicians, nurses, and office staff to maintain cooperative and professional relationships.
- Monitor intake work queues, scan documents, and verify patient information for completeness.
- Schedule appointments, follow up with patients, and gather missing data and materials as needed.
- Greets and screens telephone calls, handling messages and transfers accordingly.
Requirements:
- High School diploma required.
- Three years of relevant medical clerical experience.
- Knowledge of medical terminology and computer literacy preferred.
- Excellent organizational, interpersonal, and communication skills required.
Preferred Qualifications:
- Knowledge of computer-based scheduling and appointment programs.
- Excellent telephone skills.
- Prior physician practice experience.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
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