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Sushi Masa Host/Hostess
1 month ago
A Host/Hostess at Sushi Masa Lafayette is the first point of contact for our guests, setting the tone for an exceptional dining experience. As a member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless service, and providing unparalleled hospitality.
Key Responsibilities
- Welcome guests warmly, making eye contact and smiling as they enter the restaurant.
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests.
- Handle guests' complaints by listening to their concerns, informing a manager, and resolving issues to ensure overall guest satisfaction.
Requirements
- Ability to communicate (speak, read, and write) in English.
- Basic computer skills.
- Ability to work in a high volume, fast-paced work environment.
About Sushi Masa Lafayette
Sushi Masa Lafayette is a renowned restaurant famous for its ALL YOU CAN EAT special. We pride ourselves on crafting handmade nigiri, sashimi, and other delicious dishes, providing a unique dining experience for all to enjoy. With locations in Baton Rouge, Lafayette, Sugar Land, and Spring, we are continuing to expand our presence.