Microsoft OS Expert for Industrial Systems
12 hours ago
We are seeking an experienced IT/OT Engineer to join our team as an Associate IT/OT Engineer. In this role, you will support the IT/OT Field Service engineering team in providing services and project delivery to installed base customers across New York and beyond. Your primary focus will be on clients in upstate New York and western Massachusetts, with occasional travel to other regions.
Key Responsibilities:
- Assist the IT/OT Lead Engineer or Supervisor with infrastructure network design, installation, commissioning, and maintenance activities in a Microsoft OS environment
- Support design and build activities for Life Science customers, adhering to quality-controlled methodologies
- Perform general computer maintenance, security updates, upgrades, diagnostics, and data backups of DCS workstations or servers
- Provide Dell server and workstation warranty support, troubleshoot DCS control systems, and resolve customer problems efficiently
Requirements:
- IT or Engineering Technology degree or Associate Degree with 2+ years of relevant experience
- A+ certification strongly preferred
- Strong computer hardware troubleshooting and Microsoft OS knowledge
- Knowledge of Dell computers and server hardware is preferred
- Knowledge of network switch configuration and/or firewall configuration is preferred
- DCS or PLC platform knowledge or troubleshooting experience is preferred
- Familiarity with virtual environments is preferred
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