Healthcare IT Solutions Advisor
3 days ago
Solventum is a leading provider of innovative healthcare solutions, and we're seeking a skilled HIS Fluency Solution Advisor to join our team. As a key member of our team, you will play a critical role in assisting customers with implementing the Fluency product line software, training them on its effective use, troubleshooting issues, and ensuring continuous support and optimization of workflows.
Your Key Responsibilities:- Assist customers with implementing the Fluency product line software
- Train customers on the effective use of the Fluency product line software
- Troubleshoot customer issues and work towards successful resolutions
- Ensure continuous support, use, and optimization of workflows and client relationships for the Fluency product line software
- Bachelor's Degree or higher from an accredited university and three (3) years of Healthcare IT/HIM/Clinical Care customer service and/or Healthcare Client account management experience
- OR High School Diploma/GED and seven (7) years of Healthcare IT/HIM/Clinical Care customer service and/or Healthcare Client account management experience
- Three (3) years of experience with speech recognition
- Three (3) years of experience with EHR/EMR healthcare systems
- Experience with speech recognition in the physician user domain
- Ability to travel 30% of the time domestically and internationally
- In-depth knowledge of the health information industry as related to the physician
- Familiarity with EMR systems, implementation, and physician training
- Excellent virtual training skills
- Knowledgeable in Electronic Medical Record (EMR) workflows
- Customer-oriented with excellent communication skills
- Ability to manage multiple customers/implementations at once
- Ability to problem-solve quickly and effectively and follow up with customers timely
Solventum offers a competitive compensation package, including a base salary and variable incentive pay, as well as a range of benefits, including medical, dental, and vision insurance, health savings accounts, disability benefits, life insurance, and paid absences. We also offer opportunities for professional growth and development.
Solventum is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to maintaining the highest standards of integrity and professionalism in our recruitment process.
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Healthcare IT Solutions Advisor
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Madison, Wisconsin, United States Solventum Full timeJoin Solventum's Team as a HIS Fluency Solution AdvisorSolventum is a leading provider of innovative healthcare solutions, and we're seeking a skilled HIS Fluency Solution Advisor to join our team. As a key member of our team, you will play a critical role in assisting customers with implementing the Fluency product line software, training them on its...
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