Senior Desktop Support Specialist
4 weeks ago
As a Senior Desktop Support Specialist at Stefanini Group, you will be responsible for providing top-notch hardware and software support services to our clients. This includes troubleshooting and resolving technical issues, implementing virus detection and eradication procedures, and ensuring seamless connectivity between devices and networks.
Key Responsibilities:
Provide hardware and software support services to clients
Troubleshoot and resolve technical issues
Implement virus detection and eradication procedures
Ensure seamless connectivity between devices and networks
Requirements:
3+ years of experience in corporate desk-side support
Strong emphasis on supporting Windows 7 and Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Experience supporting Microsoft Office 2007 and Microsoft Office 2016
What We Offer:
Comprehensive benefits package
Opportunity to participate in professional development eLearning programs
Flat organizational structure for faster communication and decision-making
Why Stefanini Group:
Brazilian and privately owned company with a flat organizational structure, enabling faster communication and decision-making. We offer a comprehensive benefits package and opportunities for professional development. Our team is passionate about delivering exceptional IT services to our clients, and we're looking for like-minded individuals to join us.
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