Technical Support Specialist
4 weeks ago
The Technical Support Specialist will provide exceptional support to retail, industrial, and institutional customers regarding software and troubleshooting of Gravotech marking machines.
Key Responsibilities:- Prioritize multiple tasks with time-sensitive deadlines
- Organize and manage multiple customer issues
- Work closely with customers and sales team members to address customer concerns during the startup process and provide high-level customer support for key accounts after installation
- Communicate effectively with customers via chat software and respond to customer email requests
- Analyze customer equipment on-site, perform adjustments, and order/replace parts as needed
- Generate detailed on-site reports and make recommendations for improving operation and addressing customer environment and application issues
- Ensure proper billing and generate necessary paperwork
- Three+ years of related experience and/or training, or equivalent combination of education and experience
- Mechanical and electronic repair background required
- Experience working in a medium-volume call center
- Customer service background required
- Ability to work independently and as part of a team
Why this role is important: As a Technical Support Specialist, you will play a critical role in ensuring customer satisfaction and resolving technical issues related to Gravotech marking machines. Your strong communication skills, technical expertise, and ability to work under pressure will make you an invaluable asset to our team.
-
Duluth, Minnesota, United States WEG Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WEG Electric Corp. in Duluth, GA. As a Service Engineering Specialist, you will provide technical support to customers and end users, answering technical calls and emails related to post-sales troubleshooting, programming, and wiring for all WEG automation...
-
IT Support Specialist
3 weeks ago
Duluth, Minnesota, United States Involta Full timeJob Summary:The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues.Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop...
-
IT Support Specialist
4 weeks ago
Duluth, Minnesota, United States St. Luke's corporation Full timeJob SummaryThe IT Support Specialist at St. Luke's corporation is responsible for the maintenance, configuration, and reliable operation of computer systems, both physical and virtual machines, mobile devices, printers, scanners, and other networked devices. This role requires researching and troubleshooting hardware, network, and software issues,...
-
IT Support Specialist
4 weeks ago
Duluth, Minnesota, United States Involta Full timeJob Summary:The IT Support Specialist plays a vital role in ensuring the smooth operation of our clients' technical infrastructure. This position is responsible for providing timely and effective technical assistance to clients, resolving issues efficiently, and escalating complex problems to senior technical staff when necessary.The ideal candidate will...
-
Veterinary Technical Solutions Specialist
4 weeks ago
Duluth, Minnesota, United States US Tech Solutions Full timeAbout the RoleWe are seeking a highly skilled Veterinary Technical Solutions Specialist to join our team at US Tech Solutions. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients in the animal health industry.Key ResponsibilitiesRespond to product inquiries, complaints, and...
-
CT Technologist CT Tech Specialist
4 weeks ago
Duluth, Minnesota, United States HealthCare Support Full timeCT Technologist CT Tech OpportunityHealthCare Support is seeking a skilled CT Technologist CT Tech to join their team for a 13-week contract in Duluth, Georgia. This role offers a unique blend of technical expertise and patient care.Benefits of Working with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee...
-
Desktop Support Specialist
4 weeks ago
Duluth, Minnesota, United States GovCIO Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at GovCIO. As a key member of our IT team, you will provide top-notch support and maintenance for our desktop computing environment.Key ResponsibilitiesProvide technical support and maintenance for desktop equipment, network printers, software applications, and mobile...
-
Medical Support Specialist
4 weeks ago
Duluth, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper management of informed...
-
Desktop Support Specialist
4 weeks ago
Duluth, Minnesota, United States Govcio LLC Full timeJob Title: Desktop Support Specialist - JourneymanGovCIO is seeking a skilled Desktop Support Specialist - Journeyman to join our team. As a key member of our IT support team, you will provide technical assistance and support to our customers, ensuring their desktop computing environment is running smoothly.Responsibilities:Provide technical support and...
-
Software Support Specialist
3 weeks ago
Duluth, Minnesota, United States CINC Systems Full timeCINC Systems is a leading provider of accounting and management software in the community association management industry.The company is seeking a skilled Software Support Specialist to join its team at the Duluth area office.The ideal candidate will have 2-4 years of prior technical software support experience, including database queries and...
-
IT Service Desk Support Specialist
4 weeks ago
Duluth, Minnesota, United States WEG Full timeAbout the RoleWEG Electric Corp. is seeking an IT Service Desk Support Specialist to join our team. As a key member of our Information Technology department, you will provide technical support and maintenance to hardware, software, and system problems. Your primary responsibilities will include fielding incoming support requests, resolving or escalating...
-
CT Technologist CT Tech Specialist
4 weeks ago
Duluth, Minnesota, United States HealthCare Support Full timeJob Title: CT Technologist CT Tech SpecialistJob Summary:HealthCare Support is seeking a skilled CT Technologist CT Tech Specialist to join our team for a 13-week contract in Duluth, Georgia. As a CT Technologist CT Tech Specialist, you will be responsible for operating CT scanners to produce high-quality images for diagnostic...
-
Bilingual Medical Support Specialist
3 weeks ago
Duluth, Minnesota, United States Biolife Plasma Services Full timeAbout the Role:We are seeking a highly skilled and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key Responsibilities:Determine donor eligibility to donate plasma, including proper management...
-
Technical Support Specialist Intern
4 weeks ago
Duluth, Minnesota, United States Essentia Health Full timeJob DescriptionAs an End User Platforms Technician Intern at Essentia Health, you will provide assistance to the department in various aspects to support the work of the department and the mission and goals of the organization. You will assist on various projects within the hired department, working under the direction of designated staff.Key...
-
Electric Motor Technical Specialist
3 weeks ago
Duluth, Minnesota, United States WEG Electric Corp. Full timeMotor Service Engineer Job DescriptionAt WEG Electric Corp., we are seeking a highly skilled Motor Service Engineer to join our team in Duluth, GA. This rewarding role involves providing technical support for all WEG products through phone calls and emails. The ideal candidate will review and process warranty claims while coordinating with third-party...
-
Certified Peer Support Specialist
3 weeks ago
Duluth, Minnesota, United States Accend Services Full timeJob OverviewWe are seeking a Certified Peer Support Specialist to join our team at Accend Services. As a Certified Peer Support Specialist, you will work alongside clients, using your own lived experience with mental illness to teach skills to enhance psychiatric stability, social competencies, personal and emotional adjustment, and independent living and...
-
Administrative Support Specialist
3 weeks ago
Duluth, Minnesota, United States Essentia Health Full timeJob Summary: We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Essentia Health. This role will provide administrative support to our East Market team, performing a wide range of complex administrative and office duties.Key Responsibilities:Perform a broad and varying scope of administrative support duties...
-
Operations Support Specialist
4 weeks ago
Duluth, Minnesota, United States Aspen Aerials, Inc. Full timeJob SummaryWe are seeking a skilled Operations Support Representative to join our team at Aspen Aerials, Inc. The successful candidate will provide technical support and training to customers, perform inspections and repairs of our Bridge Inspection Units, and assist in the preparation of training materials and service manuals.Key ResponsibilitiesCommunicate...
-
Product Support Specialist
4 weeks ago
Duluth, Minnesota, United States Aspen Aerials , Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Product Support Representative to join our team at Aspen Aerials, Inc. This role will involve providing technical support and training to customers, as well as performing inspections and repairs on our aerial inspection units.Key ResponsibilitiesCommunicate with customers to understand their...
-
After School Support Specialist
4 weeks ago
Duluth, Minnesota, United States Wyndy LLC Full timeAs a dedicated After School Support Specialist, you will play a vital role in providing assistance to students in after school programs. Your primary responsibility will be to create engaging and educational activities that cater to the diverse needs of students. You will also be responsible for maintaining a safe and positive environment, ensuring that...