Customer Service Representative

4 weeks ago


Tumwater, Washington, United States Washington State Government Full time

bJobSummary:/bbrbrAsaCustomerServiceSpecialistattheWashingtonStateGovernment,youwillprovideexceptionalcustomerserviceandsupporttothepublic.Yourprimaryresponsibilitieswillinclude:brbrulliProvidinggreeterservicesandtriagecustomersvirtuallyasafirstpointofcontact/liliConductingcustomeroutreachviaphone,email,orothersimilarapproaches/liliConductingfollow-upcallstoprovidebasiccustomerservices/liliAssistingindevelopingandimplementingteamprocessesandprocedures/li/ulbrbrbKeyResponsibilities:/bbrbrProvidecustomerserviceandsupporttothepublicbrConductcustomeroutreachandfollow-upcallsbrDevelopandimplementteamprocessesandproceduresbrbrbRequirements:/bbrbrExcellentcommunicationandinterpersonalskillsbrAbilitytoworkinafast-pacedenvironmentbrStrongproblem-solvingandanalyticalskillsbrbrbWhatWeOffer:/bbrbrCompetitivesalaryandbenefitspackagebrOpportunitiesforprofessionalgrowthanddevelopmentbrCollaborativeanddynamicworkenvironment



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