Customer Service Representative

2 days ago


Palm Springs, California, United States Budget Blinds Full time
About Budget Blinds

Budget Blinds is a leading provider of custom window coverings in North America, with over 1,300 franchise territories serving 10,000 cities across the continent. We offer a wide range of products, including blinds, shades, shutters, drapery, and smart home solutions.

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for greeting visitors, answering phones, and assisting customers with setting up appointments. You will need an outgoing personality and excellent communication skills to provide top-notch customer service.

Responsibilities
  • Greet customers and respond to their requests in a timely and professional manner
  • Manage and organize office tasks, including scheduling appointments and managing product delivery and installation
  • Answer business phones and handle requests from customers and suppliers
  • Execute defined procedures to eliminate errors and keep the office organized
  • Effectively use office software to schedule appointments and manage product delivery and installation
Requirements
  • Previous sales or customer service experience preferred
  • Working knowledge of office software and equipment
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office and technology overall
Benefits
  • Competitive salary
  • Quarterly bonuses
  • 6 paid holidays
  • Paid vacation time
  • Paid sick time
  • Health insurance
  • Dental insurance
  • Vision coverage
Compensation

$20.00 per hour



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