Retail Store Operations Manager

1 week ago


South Gate, California, United States Goodwill Southern California Full time

Goodwill Southern California is a leading non-profit organization that aims to transform lives through the power of work. Our mission is to provide employment opportunities, job training, and education programs to individuals in need.

Salary and Benefits

The estimated salary for this position is $25.48 per hour. As a Retail General Manager with Goodwill, you will enjoy a competitive compensation package, including benefits such as health insurance, paid time off, and retirement savings plan.

Job Description

We are seeking an experienced and skilled Retail General Manager to lead our retail store team in achieving sales goals, managing inventory, and maintaining a safe and clean store environment. The ideal candidate will have 3-5 years of supervisory experience in a customer-focused management role, preferably in retail.

  • Ensure excellent service and team relations by engaging with ambassadors, customers, and donors.
  • Maintain a clean and safe environment by enforcing company safety standards, social distancing procedures, and personal protective equipment policies.
  • Monitor weekly budget, schedule expenditures, analyze variances, and coach ambassadors to achieve financial objectives.
Required Skills and Qualifications

To be successful in this role, you must possess strong leadership and communication skills, ability to multitask, and proficiency in using technology, including Microsoft Outlook and POS systems. You should also be bilingual in Spanish and have a high school diploma or equivalent.

  • Ability to multitask projects of varying scope and complexity with minimum supervision.
  • Bilingual in Spanish (helpful).
  • Must be proficient in using personal computers and other technology necessary to complete activities assigned.
Benefits and Opportunities

In addition to a competitive salary and benefits, we offer opportunities for career growth and development, as well as a chance to make a meaningful difference in your community. If you are a motivated and results-driven individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.



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